Privacy Policy

Last updated: 21 September 2026.

Who we are

This website is operated by Solution Enterprises, a proprietorship, at Khasra No. 226-227, near KC International School, Sector 1, Jalpura, Greater Noida, Gautam Buddha Nagar, Uttar Pradesh 201306, India. GSTIN 09AIHPJ8871B1Z3.

For anything on this page, including a request to delete your data, write to contact@seplpackaging.com or call +91 99586 14988.

What we collect, and only what we collect

When you send an enquiry through a form on this site, we collect what you type into it: your name, company, phone number, email address, the product and specification you are asking about, quantity, delivery location, industry, export details if you tick that box, and any message you write. We also record the page you sent it from, any campaign parameters in the link you arrived by, and the date and time.

We store a one-way hash of your IP address — not the address itself — purely to rate-limit automated submissions. It cannot be reversed to identify you.

We do not collect anything else. There is no tracking pixel, no advertising network, no session recording and no third-party analytics on this site as it stands. If that changes we will say so here and ask for consent before anything loads.

Why we hold it

To answer your enquiry, to prepare and send a quotation, and to keep a record of what was quoted in case you come back to it. That is the whole purpose. We do not build a marketing list from enquiries and we do not send unsolicited email.

Who sees it

Our own staff. Enquiry data is stored in this website’s database on our hosting provider’s servers and a copy is emailed to our own address so that it is not lost if the site is unavailable.

We do not sell contact data, we do not share it with other advertisers or suppliers, and we do not pass it to anyone except where the law requires it.

How long we keep it

Enquiry records are kept for three years from the date of the enquiry, so that a repeat customer does not have to re-specify a product they bought two seasons ago. Records connected to an actual order are kept for as long as tax and company law requires. After that they are deleted.

Your choices

• See what we hold. Ask and we will send you the record.
• Correct it. Tell us what is wrong and we will change it.
• Have it deleted. Ask and we will delete it, except where we are required to keep a transaction record.
• Withdraw consent. Withdrawing is as easy as giving it: one email or one phone call, with no reason required and no form to fill in.

We will act on any of these within thirty days and normally much sooner.

Grievances

If you are not satisfied with how we have handled your data, write to contact@seplpackaging.com marked for the attention of the proprietor, Ranjeet Kumar Jha, or to the postal address at the top of this page. We will respond in writing.

Cookies

This site sets no advertising or analytics cookies. WordPress sets a small number of strictly necessary cookies if you log in to the administration area, which applies to our staff and not to visitors. Your browser may store one item locally to remember campaign parameters between pages; it never leaves your browser except when you submit an enquiry.

If you are outside India

Data you send us is stored and processed in India. If you are in the European Union or the United Kingdom and want your enquiry data removed, write to the address above and we will delete it. We do not profile visitors or make automated decisions about them.

Changes

If this policy changes, the date at the top changes with it. We will not reduce the protections described here for data already collected.